About Us


The premier name in model railroading.

Here at Mech Models we offer a friendly service, free advice and a wide range of products at competitive prices. 

If we do not have what you require give us a call (01283-575444) , or send us an email (admin@mech.co.uk) to tell us and we will endeavour to find and get the product for you. 

PLEASE NOTE!!  This web site is a live web site and may cross over with items sold in our shop or at shows we attend, 

we update the site as quick as we can.   Unfortunately sometimes errors can happen and for this we apologise

We have numerous dealerships with all the main manufacturers and have new stock coming in all the time.

We now have over 2,650 items on the website, use the filters to find what your looking for.

If you want to check whether we have a particular item in stock just give us a call  or send us an email.

If you are in our area (Burton on Trent) pop into the shop have a browse, chat and enjoy a FREE tea or coffee, there's FREE parking right outside.

If you want to visit us and cannot make our standard opening hours just give us a ring and will arrange an appointment for you, or visit our stand at one of the numerous shows we attend.

Mail orders Above £120.00 will be shipped free of charge across the U.K and to other countries at cost.

Mail orders below £120.00 will be shipped at £4.00 extra cost across the U.K regardless of the amount of items in the package, other countries at cost.

Contact Us

Drop us a line!

Better yet, see us in person!

We love to see our customers, so feel free to visit during normal business hours. Free parking out side and a tea or coffee while you look around.

Mech Models

Unit 9 Lancaster Park, Newborough Road, Burton Upon Trent, Staffs DE13 9PD, GB

01283 575 444


Monday - Thursday: 9am - 5pm

Friday: 9am-4pm

Saturday: 10am-4pm 2nd week October to 2nd week March. Summer months at various shows.

Sunday: Closed.

Privacy Policy

MECHATRONICS International Ltd 

Privacy Policy 

Version: May 2018 



1. Important information and who we are        

2.  The data we collect about you         

3.  How is your personal data collected?         

4.  How we use your personal data          

5.  Data security           

6.  Data retention.            

7.  Your legal rights          

8.  Glossary         


MECHATRONICS International Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.  

1. Important information and who we are  

Purpose of this privacy notice  

This privacy notice aims to give you information on how MECHATRONICS International Ltd collects and processes your personal data, including any data you may provide when you open an account with us, request information, sign up to our newsletter, purchase a product or service or take part in a competition.  It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.  


MECHATRONICS International Ltd is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy notice).  We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.  

Contact details  

Our full details are:  

Full name of legal entity: MECHATRONICS International Ltd 

Name or title of DPO: Barry James, Managing Director 

Email address: admin@mech.co.uk  

Postal address: Unit 9, Lancaster Park, Newborough Road, Needwood, Burton on Trent, Staffordshire. DE13 9PD  

Telephone number: 01283 575444  

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.  

Changes to the privacy notice and your duty to inform us of changes  

The data protection law in the UK will change on 25 May 2018. Although this privacy notice sets out most of your rights under the new laws.  It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.  

Third-party links  

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.  

2. The data we collect about you  

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).  We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:  

* Identity Data includes [first name, last name, username or similar identifier and title].  

* Contact Data includes [billing address, delivery address, email address and telephone numbers].  

* Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].  

* Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].  

* Usage Data includes [information about how you use our website, products and services].  

* Marketing and Communications Data includes your preferences in receiving marketing from us or not.  

If you fail to provide personal data  

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.  

3. How is your personal data collected?  

We use different methods to collect data from and about you including through: Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:  

* apply for our products or services;  

* create an account on our website or online store;  

* request marketing to be sent to you;  

* enter a competition, promotion or survey;  

* give us some feedback;  

* request a quotation; or  

* use the cross reference service.  

4. How we use your personal data  

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:  

* Where we need to perform the contract we are about to enter into or have entered into with you.  

* Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.  

* Where we need to comply with a legal or regulatory obligation.  

* Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. 

Purposes for which we will use your personal data  

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.  

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the 

specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. 

Purpose/Activity  Type of data  Lawful basis for processing including basis of legitimate interest  

To register you as a new customer (a) Identity  (b) Contact  (c) Financial Performance of a contract with you 

To process and deliver your order 


(a) Manage payments, fees and charges  

(b) Collect and recover money owed to us  (a) Identity  (b) Contact  (c) Financial  (d) Transaction  (e) Marketing & Communications  (a) Performance of a contract with you  (b) Necessary for our legitimate interests (to recover debts due to us)  

To manage our relationship with you 

which will include:  

(a) Notifying you about changes to our 

terms or privacy policy  

(b) Asking you to leave a review or take a 

survey  (a) Identity  (b) Contact  (c) Profile  (d) Marketing & Communications  (a) Performance of a contract with you  (b) Necessary to comply with a legal obligation  (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)  

To enable you to partake in a prize draw, 

competition or complete a survey  

(a) Identity  (b) Contact  (c) Profile (d) Usage (e) Marketing & Communications (a) Performance of a contract with you  (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business). 

To administer and protect our business 

and our website (including 

troubleshooting, data analysis, testing, 

system maintenance, support, reporting 

and hosting of data)  (a) Identity  (b) Contact  (c) Technical  (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)  (b) Necessary to comply with a legal obligation  

To deliver relevant content and 

advertisements to you and measure or 

understand the effectiveness of the 

advertising we serve to you  (a) Identity  (b) Contact  (c) Profile  (d) Usage  (e) Marketing & Communications  (f) Technical  Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)  

To use data analytics to improve our 

website, products/services, marketing, 

customer relationships and experiences  (a) Technical  (b) Usage  Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)  


We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:  

Promotional offers from us  

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).  You will receive marketing communications from us if you have requested information from us or purchased goods or services 

from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. 

Opting out  

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.  Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions. 

5. Data security  

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.  We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.  

6. Data retention  

How long will you use my personal data for?  

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.  

In some circumstances you can ask us to delete your data: see [Request erasure] below for further information.  In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.  

7. Your legal rights  

Under certain circumstances, you have rights under data protection laws in relation to your personal data.   If you wish to exercise any of the rights set out above, please contact us.  

No fee usually required  

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.  

What we may need from you  

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.  

Time limit to respond  

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.  

8. Glossary  


Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.  

Performance of Contract means processing your data where it is necessary for the performance  

of a contract to which you are a party or to take steps at your request before entering into such a contract.  

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.  


External Third Parties  

* Service providers acting as processors based in the United Kingdom who provide IT and system administration services.  

* Professional advisers acting as processors or joint controllers including lawyers, bankers, accountants, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.  

* HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.  


You have the right to:  

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.  

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.  

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.